The Philosophy of ROHM Insurance Agency
ROHM Insurance Agency was formed to provide superior service and consulting to our clients. Our core team of individuals has worked together for over 20 years to meet the unique demands of our clients. We place our service and commitment at the highest level.
Construction and real estate development industries are our specialty and we know the business well. We are pleased to provide our services to a variety of businesses seeking skilled and responsive attention to their insurance and bonding needs.
Our philosophy is supported by four fundamental principles of service.
- UNDERSTAND OUR CLIENT’S BUSINESS
We take the time to education ourselves about their business objectives, long term plans and goals. The information gathered provides us with the critical foundation needed to form a custom insurance plan to meets their needs.
- BUILD ON RELATIONSHIPS
We believe in building on our professional relationships to establish trust and reliability. When we commit to providing our clients with the service they expect, we strive to exceed their expectation.
- EDUCATE OURSELVES
We want to be the best in the business. We know that our industry is continuously changing, and that we must stay on top of the legal, political, environmental and economic issues driving the changes for the risks we insure.
We work well together and have a clear vision of our responsibilities. We enjoy working with one another and have a history of long term commitments from our team members, with very little employee turnover. Our team can assist one another in a variety of capacities to accomplish the immediate and ongoing requirements of our clients.
We are able to provide our services by properly managing our growth. The source of our new business is obtained from our clients, legal and insurance company relationships. It is our primary objective to balance the pursuit of new business relationships with the needs of our loyal clients.
ROHM Insurance Agency has in independent spirit. We set our own business parameters allowing us to manage our business and workflow with confidence. After experiencing the business climate of a national brokerage, we are convinced an intimate workplace is more conducive to maintaining our service commitments. We have the confidence in the ability of each of our associates, and provide an environment free of unnecessary internal pressures.